The technical department of PROFIcomms s.r.o. is ready to provide partners with technical support at the highest possible level. The company's technical specialists are trained and certified directly by the manufacturers whose technologies PROFIcomms s.r.o. offers to its partners. They consult with our customers on technical parameters, optimal settings and configuration of units, possible non-standard or problematic behaviour of units and entire networks and systems. In the company laboratory, they test individual elements and model the functionality of the units even on a complex scale.
Are you trying to solve a technical problem related to switches, routers, PON systems or wireless units?
After registration in the portal, you will be able to enter tickets for solving technical problems, the Wiki section will be made available to you, and you will be able to download current firmware, manuals and other software.
Do you need to settle a complaint?
Do you need advice directly from technical specialists?
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| Ing. Karel Vilím | Ing. Daniel Prokop | Mgr. Jakub Dobeš |
| Phone: +420 548 210 406 kl. 208 | Phone: +420 548 210 406 kl. 293 | Phone: +420 548 210 406 kl. 261 |
| GSM: +420 736 625 808 | GSM: +420 736 625 793 | GSM: +420 736 625 761 |
| E-mail: vilim(a)proficomms.cz | E-mail: prokop(a)proficomms.cz | E-mail: dobes(a)proficomms.cz |
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Head of Technical department |
Technical support |
Network support |
| Ing. Martin Belica | Ing. Ondřej Zapletal | Lukáš Hrabal |
| Phone: +420 548 210 406 kl. 206 | Phone: +420 548 210 406 kl. 219 | Phone: +420 548 210 406, kl. 211 |
| GSM: +420 736 625 809 | GSM: +420 736 625 619 | GSM: +420 736 627 026 |
| E-mail: belica(a)proficomms.cz | E-mail: zapletal(a)proficomms.cz | E-mail: hrabal(a)proficomms.cz |
| Technical support | Technical support | Technical support |
Camera systems |
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| Ing. Jiří Pospíšil | Ing. Jaroslav Kašpar | Ing. Jan Procházka |
| Phone: +420 548 210 406 kl. 292 | Phone: +420 548 210 406 kl. 212 | Phone: +420 548 210 406 kl. 209 |
| GSM: +420 736 625 792 | GSMl: +420 736 625 812 | GSMI: +420 736 625 806 |
| E-mail: pospisil(a)proficomms.cz | E-mail: kasparjr(a)proficomms.cz | E-mail: prochazka(a)proficomms.cz |
| CCTV technical support | CCTV technical support |
CCTV technical support |
