As a value-added distributor, we offer our customers a wide range of business and technical support in project designing and implementing. Comparing to our competing vendors, we approach our customers individually and offer a number of above-standard services:
- Exclusive distribution for most brands
- Quick solution of technical problems and complaints thanks to direct contact with the manufacturer
- Protection of registered projects
- A comprehensive range for data networks and camera systems - from the smallest component to a complete solution for large telecommunications operators
- Pre-sales support - requirements analysis, solution design, product selection
- Individual and regular technical training
- Loans, Sale or Return, pilot projects,...
- E-shop with delivery within 1-2 days
- Cooperation in project financing
- With our suppliers, we can respond more flexibly to innovative customer requirements and put them into practice than larger multinational corporations
- Modifications of firmware for cameras and switches, addition of functions according to customer requirements, etc.
- A team of certified technicians
- Free technical telephone support 8/5
- Premium technical telephone paid support 24/7/365
- Support portal with ticket system, software updates and WiKi
- Free technology testing loans
- Remote connection to test units in the company's laboratory
- Sending a spare unit the next working day (CZ + SK)
- Possibility to purchase a number a number of above-standard services
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